Shipping Policy

At Sledge Fitness, our goal is to help you find the right strength equipment and get it to you as smoothly as possible. Products are shipped directly from supplier or manufacturer warehouses, so shipping times, packaging, and delivery methods vary by product and are outlined below.

Shipping should be clear before you pay, not a surprise after you order. Shipping costs are shown at checkout before you complete your purchase, so you can review them before you pay.

Order confirmation

You will receive an order confirmation email as soon as you place your order. Please check the following details:

Phone number (the shipping carrier may need this to schedule delivery)
Billing and shipping address
Product ordered

If anything is incorrect, contact us through the contact page right away so we can try to make a correction before the order ships.

Order processing

Orders are processed in the order received. Standard processing generally takes 1 to 2 business days from the time an order is placed. Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed after 2:00 PM PST will begin processing the following business day. Processing includes payment authorization and confirmation that the product is available for shipment. Processing and shipping times do not include weekends or holidays.

Order shipment

In-stock orders generally ship within 1 to 2 business days of purchase. Once shipped, most standard products arrive within approximately 3 to 7 business days, depending on destination and carrier. Estimated total delivery time is approximately 4 to 9 business days from purchase. Tracking information is provided once your order ships.

Delivery times given here are estimates, not guarantees. Actual delivery time after shipment depends on the carrier and destination, and estimates may change due to inventory availability, carrier delays, weather, or other circumstances outside our control.

Shipping areas and options

Shipping is currently available to the 48 contiguous United States only. We currently do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, PO boxes, APO/FPO addresses, or international destinations. A valid physical delivery address is required.

Free shipping

Free shipping applies to orders of $99 and over, as shown at checkout.

Orders under $99

For orders under $99, the shipping cost is shown at checkout before you pay, so you can review it before completing your order. Delivery time and tracking details depend on the items ordered.

Receiving your package

Inspect the exterior of the packaging before accepting delivery whenever possible, and note any visible damage on the carrier's delivery receipt or bill of lading. Carefully unpack and inspect the item for shipping damage. Keep all original packaging, manuals, accessories, and pallets until you are sure the product is satisfactory and no return or claim is needed.

Damaged products

If your item arrives damaged, report it through the contact page within 48 hours of delivery with photos of the damage, so we can file an immediate carrier insurance claim. Full instructions for carton damage, excessive damage, and other shipping-related issues are provided in our Refund and Return Policy. Manufacturing defects discovered upon setup remain covered under the terms of that policy.

Curbside delivery

For products shipped by freight, standard delivery is generally made to an accessible location at or near the delivery address, subject to carrier procedures, site accessibility, and the equipment available for the shipment. Standard curbside freight delivery includes liftgate service where applicable. Moving the product beyond the delivery location, as well as installation or assembly, is your responsibility unless an applicable white-glove service was purchased.

White-glove delivery

White-glove delivery, such as stair carry, unboxing, or room of choice placement, is an optional, premium service available for select items and locations. White-glove delivery does not include electrical, plumbing, or construction work. If requested, all white-glove fees are fully quoted and approved prior to order dispatch. No extra delivery fees are ever charged after an order is placed.

Freight (LTL) shipments

Once your shipment reaches the local delivery area, the freight carrier will generally contact you to schedule a delivery appointment. You or someone you authorize should be present during the scheduled delivery window to receive and inspect the shipment. Appointments are generally scheduled Monday through Friday. Exact delivery times cannot be guaranteed; the carrier will provide an available delivery window. Make sure the phone number on your order is current and reachable so the carrier can contact you.

Delivery equipment and procedures vary by carrier and shipment. Liftgate service may be used when available and applicable to the shipment. Inspect the shipment before signing whenever possible. Note any visible damage, missing items, or other abnormalities on the carrier's delivery receipt or bill of lading, and photograph the packaging and product. If the shipment is excessively damaged, you may refuse delivery. Document the reason for refusal on the carrier paperwork and contact us promptly through the contact page. To help us file immediate freight carrier claims, please report shipping damage within 48 hours of delivery. Keep all original packaging, including pallets, until the product has been fully inspected and you are sure no claim or return is needed.